Shipping policy

Welcome to PETAL IN ROSE.

Thank you for choosing PETAL IN ROSE. We're committed to making your shopping experience smooth and enjoyable, from the moment you place your order until your favorite styles arrive at your doorstep. Please review our Shipping Policy below for important information about order processing, shipping options, and delivery.

Order Processing

After your order has been successfully placed and payment has been confirmed, our fulfillment team will begin preparing your items for shipment.

Processing Time

1–3 Business Days

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• Orders placed outside business hours will be processed on the next available business day.

• During holidays, promotional campaigns, or peak shopping periods, processing times may be slightly extended.

Every order is carefully inspected before dispatch to help ensure product quality and order accuracy.

Shipping Methods & Rates

We offer the following shipping options for orders within the United States.

Shipping fees and available options are automatically calculated during checkout based on your order subtotal.

Order Tracking

Once your package has shipped, you will receive a confirmation email containing your tracking information.

Tracking updates usually become available within 24–48 hours after the carrier scans your package.

You can also track your shipment through

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If you have any questions about your shipment, please contact our Customer Support Team.

Shipping Information

To help ensure successful delivery, please keep the following in mind:

• Shipping Address: Please verify your shipping address and contact information before completing your order.

• Address Changes: Once an order has entered processing, we may be unable to change the shipping address.

• Multiple Shipments: Orders containing multiple products may arrive in separate packages depending on inventory availability.

• Shipping Carriers: Carriers are selected according to the destination and logistics availability.

• Shipping Restrictions: We currently do not deliver to APO, FPO, or DPO military addresses.

Shipping Delays

Although we work hard to process orders promptly, delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather conditions

• Customs inspections

• Transportation disruptions

• Public holidays

• High shipping volumes

• Incorrect or incomplete shipping information

• Unexpected carrier delays

We appreciate your patience and understanding if your delivery is affected by these circumstances.

Lost or Damaged Packages

If your package appears to be lost, is significantly delayed, or arrives damaged, please contact us as soon as possible.

To help us investigate, please provide:

• Your order number

• Photos of the shipping package

• Photos of the shipping label

• Photos of the damaged item, if applicable

Our support team will review the details and work with the shipping carrier when necessary to help resolve the issue.

Customs & Import Charges

If international shipping is available for your order, additional customs duties, VAT, taxes, or import fees may apply depending on the destination country's regulations.

These charges are determined by local customs authorities and are the customer's responsibility unless otherwise stated at checkout.

Business Address

PETAL IN ROSE 1030 NW 178th Ter Miami, FL 33169 United States

Please note that this address is for business correspondence only and is not a return warehouse.

Before sending any returned merchandise, please contact Customer Support to receive the correct return address and instructions.

Contact Us

If you have questions about shipping, delivery, or order tracking, we're happy to help.

PETAL IN ROSE

Email: shop@petalinrose.com

Our Customer Support Team typically responds within 24–48 business hours, Monday through Friday.

Thank you for shopping with PETAL IN ROSE. We appreciate your trust and look forward to bringing a little more beauty to your everyday moments. 🌺